Terms of Service

CloudDatzen ("we," "our," or "us") provides a comprehensive cloud management platform that includes:

Currently Available Services:

• Datzen (PaaS) - Application deployment and management platform

Coming Soon Services:

By creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Comply with all applicable laws and regulations

Users must adhere to the following usage guidelines:

• Use services for lawful purposes only
• Respect resource limits and fair usage policies
• Not attempt to circumvent service limitations
• Maintain appropriate security measures

CloudDatzen's data handling practices include:

• Processing data in accordance with GDPR and other applicable regulations
• Implementing industry-standard security measures
• Regular security audits and updates
• Transparent data processing documentation

We commit to:

• 24/7 technical support
• Regular maintenance windows with advance notice
• Compensation for service interruptions as per our SLA

CloudDatzen reserves the right to:

• Modify or discontinue services with reasonable notice
• Update pricing with 30 days advance notice
• Add, modify, or remove features
• Change service providers or infrastructure

The following terms apply to all financial transactions on CloudDatzen:

• All prices are in USD unless otherwise specified
• Payments are processed securely through our authorized payment partners
• Subscription fees are billed in advance on a monthly or annual basis
• Usage-based services are billed in arrears based on actual consumption

Our refund policy includes the following provisions:

• Subscription Services: Pro-rated refunds are available within the first 14 days of service initiation
• Usage-Based Services: Charges are based on actual usage and are non-refundable
• Service Credits: Service interruptions may be eligible for service credits as per our SLA

To request a refund, contact us at [email protected] with your account details and reason for the refund request.

For services marked as "Coming Soon" or "Beta":

• May be offered at special introductory pricing
• Service levels and features may change before final release
• Separate terms and conditions will apply upon official launch
• Early access users may receive priority support and special benefits