Privacy Policy

At CloudDatzen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account or user profile
• Fill out forms or surveys
• Communicate with us
• Subscribe to our newsletters or marketing materials
• Make payments or purchase subscriptions

This information may include:

• Personal identifiers (name, email address)
• Login credentials
• Billing information
• Company information
• Preferences and settings

Information We Collect Automatically

When you interact with our Services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, actions taken)
• Performance metrics and error data
• Location information (approximate location derived from IP address)

Information From Third Parties

We may receive information about you from third parties, such as:

• Authentication providers when you login with OAuth (Google, GitHub)
• Partners or resellers with whom we offer co-branded services
• Marketing and analytics providers
• Payment processors

We use your information for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and administer your account
• Send service-related notifications and technical alerts
• Respond to your comments, questions, and requests
• Provide customer support and troubleshoot issues
• Understand how users interact with our Services
• Monitor and analyze usage patterns and trends
• Personalize your experience
• Develop new products and services
• Send marketing communications
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

We process your personal data for these purposes based on your consent, to perform our contract with you, for our legitimate interests, and to comply with our legal obligations.

We may share your information with the following categories of recipients:

Service Providers

We share information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as:

• Cloud infrastructure providers
• Payment processors
• Customer support services
• Email delivery services
• Analytics providers

Business Transfers

If CloudDatzen is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure network architecture

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately of any unauthorized access to your account.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• How long the information is needed to provide you with our Services
• Whether we have a legal or contractual obligation to retain the data
• Whether retention is advisable considering our legal position (e.g., statute of limitations)

When we no longer need to process your information for the purposes for which it was collected, we will either delete or anonymize it or, if this is not possible (e.g., because your information has been stored in backup archives), we will securely store your information and isolate it from any further processing until deletion is possible.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request information about whether we hold personal information about you and request a copy of that information
• Correction: Request that we correct or update your personal information if it is inaccurate or incomplete
• Deletion: Request that we delete your personal information in certain circumstances
• Restriction: Request that we restrict processing of your personal information in certain circumstances
• Data Portability: Request to receive your personal information in a structured, commonly used format
• Objection: Object to our processing of your personal information based on our legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on your consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Please note that there may be circumstances where we cannot fully satisfy your request, such as when the request is frivolous, would be extremely impractical, or requires disproportionate technical effort.

What are Cookies and Similar Technologies?

Cookies are small data files stored on your device. We use cookies, web beacons, local storage, and similar technologies to collect information about how you interact with our Services.

How We Use Cookies

We use cookies and similar technologies for various purposes, including:

• Necessary: Authentication, security, and functionality
• Preferences: To remember your settings and preferences
• Analytics: To understand how users interact with our Services
• Performance: To optimize the performance of our Services

Your Cookie Choices

Most web browsers are set to accept cookies by default. You can typically remove or reject cookies through your browser settings. Be aware that disabling cookies may affect the functionality of our Services.

Do Not Track

Some browsers include settings that communicate "Do Not Track" signals. We do not currently respond to these signals because there is not a common understanding of how to process these signals.

CloudDatzen is based in the United States and the information we collect is governed by U.S. law. If you are located outside of the United States, please be aware that information we collect will be transferred to, processed, and stored in the United States and other countries where our service providers operate.

These countries may have data protection laws that are different from the laws of your country. However, we will take measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

By using our Services, you consent to the transfer of your information to the United States and other countries where CloudDatzen operates.

For users in the European Economic Area (EEA), UK, or Switzerland, we rely on legal mechanisms such as Standard Contractual Clauses for data transfers to countries that have not received an adequacy decision from the European Commission.

Our Services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

If you believe we might have any information from or about a child under 16, please contact us at [email protected].

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.

If we make material changes to this Privacy Policy, we will notify you by email (using the email address associated with your account) or by posting a notice on our website prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]